The answer is TRUST. Without it, leadership is nothing more than coercion and manipulation. Leaders are responsible to cultivate trust within the organization. Trust changes everything in both; business and life.
Think about three people that you trust. When they give you advice or ask you to do something, what is your response? How long does it take you to make up your mind?
People in a team are more likely to say yes, sacrifice and go the extra mile when they feel that the reason behind the WHY benefits everyone in the team. Right motives are crucial to people and leaders need to communicate them to the team. In his best-selling book, The Speed of Trust, Stephen M. Covey says that "trust is the very basis of the new global economy. Trust, and the speed at which it is established with clients, and employees, is the essential ingredient for any high-performance, successful organization."
Good leaders know the strengths of the people in their organization and realize that if they can just get another 10% out of everybody in the team, then it adds up to far more than they can contribute themselves. However, good leadership is not getting results through others but engaging the talents, strengths and abilities of each individual in the team and maximizing them for the shared interests of the team. When there is trust, the team knows that they are there for each other and therefore, their attitude is positive and they are willing.
From business leaders and public figures to the everyday person like you and I, in any arena, trust affects our every transaction and relationship-from the most personal to the broadest, most indirect interaction.
How does a leader develop trust?
1. Leading from a place of integrity, otherwise it is not sustainable. Trustworthy leaders are impeccable with their word and follow up with their commitment. They show up to meetings on time and prepared consistently honoring their commitments and keeping their promises.
2. Valuing people and adding value to them. Developing faith in others and building relationships with them. John Maxwell says "People don't care how much you know until they know how much you care". Staying in touch with the issues and concerts of others.
3. Solving problems. This is the quickest way to gain influence on others. Resolving conflicts and enhancing cooperation among team members. Trustworthy leaders are willing to go above and beyond for hat needs to be done.
4. Showing knowledge and sharing it. Trustworthy leaders are experienced in their field and are always looking for opportunities to share that knowledge with others.
We all know that there are too many people who want to be leaders only for the perks without paying the price of leadership. We see this in politics. We this in business. We see this in the church and we even see this in our own families.
Ultimately people will more likely follow and be loyal to leaders who can correctly demonstrate the answer to these 3 questions:
Do you care about me?
Can you help me?
Can I trust you?
Next Step: Think of every person that reports to you. What is the level of trust that they have on you? If it is only 7 out of 10 then I encourage you to create momentum for a positive culture. Leaders need to act trust not only say trust be able to have difficult conversations. Trust is key in leadership and it is transferable! High trust accounts! If the organization does not have an environment of trust there will not probably be acceptance of mistakes, creativity or innovation.
In this video you will gain more insights about how to develop TRUST: https://www.youtube.com/watch?v=varpfz3qUzQ
If you would like to further discuss how we can help your organization, please schedule a call with us: https://calendly.com/carolinamarin
To Your Success,